Marshall Lee

Passion incarnate might be Justin Robbins. In several years of moving through contact center circles engaging with hundreds of peers in conferences, workshops, trainings, and projects I have only met a very few who are honestly so excited about what they do. What is more unique, it is literally every time you engage Justin. His passion for what he does makes you just want to be better at what you do — and you get better.

This is the hidden power he brings to any team. Justin is by far one of the stronger presenters, trainers, communicators, and group leaders I have seen. Yet it his ability to work his contagious love of life and work into the very DNA of whatever he is doing that sets him apart. As a peer on the QATC board Justin could always be counted on to contribute and make us all better.

If the opportunity ever arises to collaborate with Justin I go out of my way to make it happen.